LIMITED OPPORTUNITY: CONDUCT YOUR FREE CX CENTRIC MATURITY ASSESSMENT

(AVAILABLE TILL 30TH SEPTEMBER 2022)

For a limited period we are offering the CX Centric Maturity Assessment to organisations for free. We are interested in understanding the state of Customer Centricity within organisations across our global network.

This will enable us to ask better questions, create more relevant content, and guide which aspects of Customer Centricity we should explore more deeply. In addition, it will be used to pinpoint important topics for CX Centric Conversations over the next year. And will enable local partners to understand challenges specifically related to their local markets.

By taking part in this survey you will obtain a score for your organisation in relation to the following dimensions from the CX Centric Maturity Model (CCMM):

Customer Vision and Strategy

Customer Centric Leadership

Employee Experience

Customer Centric Community

Measurement and Performance

Technology and Insights

Experience Management and Innovation

Continuous Learning and Improvement

Customer Centricity Assessment CX Centric

Ready to accelerate your Customer-Centric Transformation?

Register for Assessment

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